Privacy policy

1. Introduction

Your privacy is important to us. This Policy explains what information we collect, how we use it, and the choices you have regarding your information.

2. Definitions

  1. “Personal Data” means information that identifies or can reasonably be linked to you.

  2. “Services” means the video content, website features, and membership offerings provided at visualbinary.com.

  3. “We,” “us,” or “our” refers to VisualBinary, the operator of this Site.

3. Information We Collect

3.1 Personal Data

  1. Account Information: name, email address, username, password.

  2. Billing Information: credit-card details or other payment data processed via Stripe (we do not store full card numbers).

  3. Contact Information: address or phone number if you choose to provide it.

3.2 Usage Data

  1. Log Data: IP address, browser type and version, pages viewed, referring/exit URLs, date/time stamps, and other diagnostic data from our hosting providers (Framer & Thenty).

  2. Video Interaction: play length, pause/skip events, and other engagement metrics collected via Vimeo.

3.3 Cookies and Tracking Technologies

  1. We and our third-party analytics provider use cookies, beacons, tags, and scripts to gather analytics data about Site usage. See Section 7 for details.

4. How We Collect Information

  1. Directly from You: when you register, subscribe, or contact us.

  2. Automatically: through server logs, cookies, and embedded video analytics.

  3. From Third Parties: for fraud prevention or as permitted by law.

5. Use of Your Information

We use your information to:

Provide, maintain, and improve the Services.

Process payments and prevent fraud via Stripe.

Host and deliver video content via Vimeo.

Analyze Site usage and trends for better content.

Communicate updates, newsletters, and promotional offers (you can opt out anytime).

Comply with legal obligations and enforce our Terms of Service.

6. Third-Party Service Providers

We engage the following services and they may process your data on our behalf:

Stripe – payment processing. Stripe handles your billing data under its own Privacy Policy. We never store full payment card numbers on our servers.

Vimeo – video hosting and analytics. Video plays and related usage data are collected by Vimeo.

Framer & Thenty – website hosting and server logs. They collect technical data (e.g., IP, user agent) to help us operate the Site.

Analytics Provider (e.g., Google Analytics or similar) – uses cookies to help us understand user behavior, Site performance, and demographic trends.

7. Cookies and Tracking Technologies

We use cookies and similar tools to:

  1. Essential Cookies: enable core functionality (e.g., session management).

  2. Analytics Cookies: track Site usage and video engagement.

  3. Preference Cookies: remember your settings (e.g., language, playback preferences).

You can manage or disable cookies through your browser settings, but this may impact Site performance or video playback.

8. Data Sharing and Disclosure

We will not sell your Personal Data. We may share information with:

  1. Service Providers: Stripe, Vimeo, Framer, Thenty, analytics vendors—solely to perform Services on our behalf.

  2. Legal Authorities: if required by law or to protect our rights.

  3. Business Transfers: in connection with a merger, acquisition, or asset sale (you will be notified).

9. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is 100% secure. Use of the Site is at your own risk.

10. Data Retention

We retain your Personal Data as long as your account is active or as needed to provide Services. We may retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

11. International Transfers

Your data may be transferred to—and processed in—countries outside your residence, including the United States, under appropriate safeguards.

12. Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect Personal Data from minors. If we learn we have inadvertently collected such information, we will delete it promptly.

13. Your Rights

Subject to local law, you may have the right to:

  1. Access, correct, or delete your Personal Data.

  2. Object to or restrict processing.

  3. Withdraw consent where relevant.

  4. Lodge a complaint with a supervisory authority.


To exercise these rights, contact us at the address below.

14. Changes to This Privacy Policy

We may update this Policy from time to time. We will post the revised version with a new “Effective Date.” Your continued use of the Site after any changes constitutes acceptance.

15. Contact Us

If you have questions or wish to exercise your rights, please contact hello@visualbinary.com

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